Service partners worldwide. Networked expertise.
Our service employees and partners in Europe, Asia and America guarantee you fast and competent service on site.
After commissioning of your machine we offer you comprehensive service. Preventive maintenance and servicing ensure a high availability of your machine. Our spare and wear parts management assures a demand-based procurement of the required replacement parts.
In order to improve your machine availability, we offer training or technological services, such as maintenance training or targeted optimization through individual process monitoring.
Combine our wide range of services according to your requirements and choose between different service levels.
In addition, our service is available for inspections, retrofitting or extensions of machines from other manufacturers. Just contact us.
Standard services
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On-call Availability |
Hotline Support Monday till Friday: 6 am – 10 pm or |
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Remote Support |
Pre-paid Budget |
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On-site Service |
Reaction time definition |
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Material Management |
Wear & spare parts package |
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Preventive Maintenance |
Securing plant availability |
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Training Academy |
Customer-oriented training classes |
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Process Support |
Flexible duration for focus on |
Extended services
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Extended Warranty |
Increase Warranty Support |
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Companion |
Ramp-up Support |
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OEE-Tool |
Increase equipment transparency |
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Software-Upgrade |
Continuous system improvement |
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Retrofit Service |
Implement new features or retrofits |
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Health-Check |
Equipment audit |
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Live Chat |
Live Link to expert of your choice |