Service partners worldwide. Networked expertise.
The performance of your machines is close to our heart. Quickly and safely, we guarantee you a professional service with added value.
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Production Performance – Optimization made easy |
With SITEC connACT, we offer you an integrated platform in all our plants for continuous process visualization, expert analysis and other services from the e-ticket system to spare parts management.
SITEC connACT – Perfectly matched to your needs.
✔ Ensuring and optimizing system availability
✔ Designing processes systematically and safely
✔ Detecting anomalies at an early stage
✔ Deriving cost-optimized measures
SITEC connACT – Intuitive. Clear. Customized.
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Performance Data ✔ Energy Registration ✔ Output ✔ System Status |
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Services ✔ E-Ticket System ✔ Document Explorer ✔ History |
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Abbildungen enthalten Sonderausstattungen |
The following overview provides information on the digital service models.
SITEC connACT – at a glance.
Standard services
Our service employees and partners in Europe, Asia and America guarantee you fast and competent service on site.
Combine our wide range of services according to your requirements and choose between different service levels.
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On-call Availability |
Hotline Support Monday till Friday: 6 am – 10 pm or |
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Remote Support |
Pre-paid Budget |
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On-site Service |
Reaction time definition |
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Material Management |
Wear & spare parts package |
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Preventive Maintenance |
Securing plant availability |
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Training Academy |
Customer-oriented training classes |
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Process Support |
Flexible duration for focus on |
Extended services
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Extended Warranty |
Increase Warranty Support |
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Companion |
Ramp-up Support |
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OEE-Tool |
Increase equipment transparency |
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Software-Upgrade |
Continuous system improvement |
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Retrofit Service |
Implement new features or retrofits |
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Health-Check |
Equipment audit |
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Live Chat |
Live Link to expert of your choice |
In addition, our service is available for inspections, retrofitting or extensions of machines from other manufacturers. Just contact us.